Top-notch speakers. Tailored for multifamily.
Ben Nemtin is a Canadian producer, writer, speaker and television personality. He is the creator, executive producer and cast member of MTV series The Buried Life which aired in over 80 countries and is MTV’s highest rated show ever on iTunes. Ben is co-author of the book What Do You Want To Do Before You Die?
Tim Gard, CSP, CPAE, is a tears-in-your-eyes funny keynote speaker who teaches people to be more resilient and resourceful, and coaches businesses on how to enhance productivity and employee enthusiasm. He is a Hall of Fame Speaker, CPAE (Council of Peers Award of Excellence), an elite honor shared by 150 people worldwide and a CSP (Certified Speaking Professional). Tim has spoken at over 2,000 events worldwide from Texas to Tasmania and was selected by Meeting Planners Magazine as one of the “Best speakers ever seen or heard on the main stage.” Tim’s down-to-earth style and real-life humor leaves a lasting impression that you will benefit from for years to come. His skillful use of ordinary items in extraordinary ways and extraordinary items in everyday ways make him one of the most popular main stage speakers on the platform today. During the past two decades, Tim has traveled almost two million miles to perform, is the author of 4 books, and an inventor of stress reduction tools that are marketed & enjoyed worldwide.
Wesley has worked within the real estate management industry for over 20-years starting as a part-time leasing professional in 1997. Since then, Wesley has established himself as an industry leader who has walked the walk as Regional Manager, National Trouble-Shooter, Director of Contract Acquisitions and Regional Training Manager. He has served our industry’s Board of Directors on city and state levels and as Chairman of Education. Wesley has facilitated seminars nationally as a professional speaker for over 12-years, mentored a child through Big Brothers of America and received an International BEST Award from the Association for Training & Development in 2015 & 2016 for his part in developing training cultures.
Cofounder, Design Strategist & President
Terri is both a practitioner and educator of Design Thinking and Design Research with over a decade of experience in the field. As a part of her work with Collabo, she consults and carries out research projects for a diverse range of organizations including non-profits, start-ups and fortune 500 companies. Terri’s expertise in Design is evident in the numerous lectures and presentations she’s been invited to give nationally and abroad. Her most notable engagement includes being invited to hold a People-Centered Design workshop for the U.S. Army at the Pentagon in Washington D.C.
Cofounder, Design Strategist & VP of Operations
Pamela is also an Assistant Professor of Visual Communication Design at Herron School of Art and Design, and has been teaching across both graduate and undergraduate curricula for the past 8 years. Through both teaching and practice, Pamela has been invited to give presentations, facilitate workshops, and co-design events nationally and internationally, and has worked with an array of local, regional and national clients and community partners.
Roselyn Connor is on the faculty of Northwestern University’s Center for Public Safety as one of their major executive management trainers of police and fire personnel. She is president of Brandon & Connor Associates in Chicago. She has been a successful business consultant and speaker since 1991. Since starting her firm in ‘93, she’s been speaker and consultant to some major US establishments including: The Chicago Police Dept., Illinois State Police, U.S. Navy, Air Force, Marines, Army, Coast Guard, US Dept of Homeland Security, Secret Service, DLA, FBI, US Dept of HHS, Environmental Protection Agency, NAACP, R.J. Reynolds, Miller Beer, Helene Curtis, Macy’s Stores, Owens Corning, People’s Gas, Commonwealth Edison, Southern California Power, churches, schools, hospitals and hundreds more. She has clients on four continents.
Mark is the President of Plus One Consulting, Inc. and founder of Service Team Training.com. Mark is a national speaker and a leading resource in the field of service team development and training.
Prior to Starting his own company he was the Director of Service Team Development for Colonial Properties Trust, Inc, a New York Stock Exchange traded company with 148 properties and over 48,000 apartment homes.
His certifications include, CAPS, CAMT I, CAMTII, CPO, CPO Instructor with the National Swimming Pool Foundation, EPA proctor for the 608, 609, and R-410a certifications as well as all HVAC Excellence courses. Mark is also a NAAEI Instructor and worked on the development of the new CAMT program.
D2 Demand Solutions is passionately focused on one thing and one thing only—predictably growing your NOI. We do that by helping you create a world-class operating platform. While many companies and consultants can help you with aspects of NOI performance, D2 Demand has a very specific perspective and a unique point of view.
Kristi Fickert is Vice President of Marketing and Training at 30 Lines. She has 20 years of multifamily experience, including 15 years as Senior Marketing Director at Village Green, where she championed all aspects of leasing and marketing for a portfolio of 30+ communities nationwide. Her expertise includes lease-up, urban, suburban, mixed-use and re-positioned assets. She has presented for the Greater Cincinnati/Northern Kentucky, Columbus, and Dayton, Ohio Area Apartment Associations, the Property Management Association (of D.C.),Multifamily Pro Annual Brainstorming Sessions, AIM Conference and is a Multifamily Insiders presenter. She has also been a speaker for the Cincinnati Reds, Urban Land Institute and Commercial Real Estate Women.
Kate Good is a nationally recognized apartment marketing expert known for her amazing creativity, energy and success. As an occupancy specialist, Kate can study a situation and apply her skills to increase traffic and closing ratios which translates to higher occupancy and increased revenue. Kate has been working in apartments her entire life, and has brought invaluable insight to developers, marketing directors and associations across the country.
Laurie Guest, CSP began her training as a customer service expert at the tender age of nine. As a Midwest farmer’s daughter, she learned to master the art of customer engagement to sell more sweet corn than the competition. Of course, they didn’t call it superior customer service back then, but we all know the concept today. If your team needs assistance developing their skills, look no further. Laurie Guest has just what you need to get your pens moving, your brains challenged, and your people energized. Her approach to improving customer service and motivating teams has helped thousands of people in a variety of industries learn action steps that they put to immediate use. Furthermore, she customizes her entertaining, interactive programs to fit the unique needs of your event or group.
If you require a smart, skilled business woman with a proven track record in customer service training and over 20 years of experience in speaking on staff development for your next meeting, you have found her. When you hire Laurie Guest as your keynote speaker, be assured the program will be a perfect blend of humor and content, with a dash of sarcasm and unscripted audience interaction to boot. Previous clients agree that her best qualities are her relatable personality and relevant approach to customer service, team building, and communication.
Chad Moulin has been in the field of property management for over 25 years. Chad has earned his CAMT designation through NAA as well as being recognized many times over as a leader in property management maintenance. Some of his accomplishments include: Being a faculty member of the NAAEI. Advanced Instructor Training through NAAEI. Instructor for the NSPF (National Swimming Pool Foundation). Authorized OSHA Safety Instructor. A member of AIME (Apartment Institute for Maintenance Excellence). AAKC Crystal Merit Award winner. Lincoln Property Company Gold Medallion Award winner. Grace Hill Maintenance Rock Star Award winner. As well as several others. Starting out as a groundskeeper and working his way up through the ranks of property management Chad has held and excelled at many different positions. From Grounds Keeper, Maintenance Tech, Leasing Professional, Maintenance Supervisor, Construction Supervisor, National Maintenance Trainer, Sr. Director of Facilities. Chad has also worked on almost every type of property and dealt with every type of resident imaginable. Luxury apartments, senior living, section 8 and section 42 properties, hotels, commercial, apartment buildings, houses, hi-rise, town homes, new construction, historic, rehabs, acquisitions. Chad has seen and done it all! In 2012 Chad created Prop Ops: Property Operations Training and Consulting. His goal is to bring a higher standard and more in-depth type of training to the world of property management through a maintenance perspective. Chad has seminars that everyone in the property management industry can learn from. Chad’s seminars are designed around a real-world approach to achieving property management excellence. Learning from someone who has done it can be the greatest motivation and inspiration.
Jen Piccotti loves discovering the story that data tells. As the Chief Learning Officer of Swift Bunny, she gets a kick out of sharing her unique and actionable insights on the latest trends she’s finding in employee engagement, customer satisfaction, organizational communication, process improvement, and reputation management.
Jackie Ramstedt is a nationally renowned, requested repeat Motivational Keynote Speaker, National Trainer, Consultant, and Performance Coach who has more than 30 years experience in the multi-housing industry. She has spoken to thousands of industry professionals on a national level for the National Apartment Association, Multifamily Pro Annual Brainstorming Events, the Institute of Real Estate Management (IREM), National Affordable Housing conferences, and numerous state and local Associations, including various management and investment companies throughout the United States and Canada.
A classically trained musician, former radio DJ, and veteran leader and trainer from Southwest Airlines with 20+ years of leadership and training experience. I understand the art of building an epic leadership team and what it takes behind the curtain to retain that top talent year after year. Success isn’t just about spearheading an operation – it’s about a genuine connection with your people, so everything I compose is poised on the subject of leadership……because whether stellar or shoddy, leadership has a reverb effect that impacts everything from personal well-being to office culture to the bottom line. It’s no small task to be in charge of the vocals and the beat — and that’s what I help leaders do — find their voice, lay down their rhythm… but make it so others can hear the music.
And in doing so, they don’t just create harmony… they completely rewrite the score!